American Whirlpool vs Master Spas hot tubs

Best known for: built in Arizona (American Whirlpool) and full foam, clamped manifold plumbing (Master Spas). American Whirlpool lists 22 hot tubs for 2 to 8 people, Master Spas 29 hot tubs for 3 to 8 people. Master Spas prices start at $7,295 (reported prices and list prices); American Whirlpool prices come from a dealer.

American Whirlpool 101 hot tub

American Whirlpool

Shown: 101

Therapy seats laid out by medical specialists, on a steel frame warranted for life, wrapped in patented insulation a technician can open up and service in your backyard, all built in Arizona.

Price on request

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Master Spas LSX 850 hot tub

Master Spas

Shown: LSX 850

A big Indiana factory that builds all of its hot tubs in the USA, puts Michael Phelps's name on its flagship, and fits a mineral cartridge to every model.

From $7,295

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How they differ

MeasureAmerican WhirlpoolMaster Spas
PricePrice on request$7,295 to $21,999 Reported prices and list prices (MSRP)
Lineup22 hot tubs in 5 series29 hot tubs in 5 series
Seats2 to 83 to 8
With a lounger13 of 22 models17 of 29 models
Plugs into a regular outletNone5 models
Known for
  • Built in Arizona
  • Small models run on 120V
  • Physician-designed therapy seats
More
  • Full foam, clamped manifold plumbing
  • Built in its own Indiana plant
  • Copper-zinc mineral filter standard
More
Build checks
  • Partly Self-supporting shell
  • Not published Clamped plumbing
  • Not published Manifold-fed jets
  • Yes Standard parts
More
  • Yes Self-supporting shell
  • Yes Clamped plumbing
  • Yes Manifold-fed jets
  • Yes Standard parts
More
Shell warrantyUp to 10 yearsUp to 10 years
Owners like
  • Price relative to premium competitors
  • Dealer relationship and local service
  • Strong sales and installation ratings
  • Good local dealers earn praise
Owners complain about
  • Thin, mostly unfavorable owner discussion
  • Parts availability and lead time on older units
More
  • Slow dealer-handled warranty repairs
  • Control panel and pump failures
More
Built inChandler, Arizona +1 moreFort Wayne, Indiana

Which lines compete? Tier by tier.

Each maker sorts its own series from entry to flagship; we group them the same way so you can price like against like.

TierAmerican WhirlpoolMaster Spas
Value
  • 100 Series4 models · 2–5 seats
  • Getaway Spas5 models · 3–5 seats · from $7,295
  • LH Series5 models · 3–7 seats · from $9,695
Mid-range
  • 200 Series7 models · 2–7 seats
  • Clarity Spas7 models · 5–7 seats · from $11,999
Premium
  • 400 Series8 models · 3–6 seats
Luxury
  • 800 Series2 models · 5–6 seats
  • 900 Series1 model · 8 seats

Which suits whom?

American Whirlpool, if you want

  • Built in Arizona
  • A 2-seat tub for a small space

Master Spas, if you want

  • Full foam, clamped manifold plumbing
  • A tub that plugs into a regular outlet (5 models)

Fit decides more than any figure here. Sit in both in the seat you would use most (dry is fine), feel the jets on a running display tub with the back of your hand, and read both warranty cards before you sign.

What’s a good deal on either?

Pick a brand. We send you the price range, then connect you with one dealer near you for it.

The details

Keeping it hot: standby power and cost2

Standby is what a tub draws to hold its heat with the cover on and nobody in it. California tests it for every spa sold in the state. At the US average 18.19¢ per kWh (January to July 2026), the middle American Whirlpool model costs about $32 a month to keep hot and the middle Master Spas about $25 a month. In watts: 238 W (22 filings) and 191.5 W (28). Your bill also depends on your climate, how hot you keep it and how often the cover is off.

Median standby watts by seat count
SeatsAmerican WhirlpoolMaster Spas
3173 W148 W
4191 W169.5 W
5249.5 W190.5 W
6242.5 W198 W
7262 W206.5 W
8350 W259 W
Complaint records2

American Whirlpool. Better Business Bureau grade A+, 2 complaints in three years. Latest U.S. recall: 2018.

Master Spas. Better Business Bureau grade A+, 20 complaints in three years. ConsumerAffairs 4.1 of 5 from 1,476 reviews. Latest U.S. recall: 2019.

Complaint counts grow with the number of tubs a company sells; how it answers them tells you more than the count.

Who owns them2

American Whirlpool belongs to Centerbridge Partners. Master Spas is privately held. Each company’s history: American Whirlpool and Master Spas.

What to ask in the showroom2
  • Clamped plumbing: American Whirlpool doesn't publish it. Ask: “Are the hoses on this model clamped at the barbs, or just glued?”
  • Manifold-fed jets: American Whirlpool doesn't publish it. Ask: “Does each jet here get its own hose from a manifold, or are they chained?”
Every figure side by side30
MeasureAmerican WhirlpoolMaster Spas
Lineup
Hot tub models2229
Seats2 to 83 to 8
120V plug-in modelsNone5 models
PricePrice on request$9,999 to $21,999Reported prices, October 2026
Build checks
Checks cleared4 of 87 of 8
Self-supporting shellPartlyNot foam-filled, but the frame and base carry the load.YesA fiberglass-backed shell that holds its own shape and water load.
Clamped plumbingNot publishedAmerican Whirlpool doesn't publish this.YesBarbed, glued and clamped on every flexible line.
Manifold-fed jetsNot publishedAmerican Whirlpool doesn't publish this.YesManifold plumbing, so closing one jet doesn't starve the next.
Standard partsYesGecko controls and Waterway jets, parts anyone can stock.YesStandard Balboa and Waterway parts that independent suppliers stock.
Compression-fitted jetsPartlySome jet bodies bolt in with a nut; newer ones may press into a grommet.YesJet bodies are held by a gasket and a back nut, so a leaking one is resealed, not cut out.
Adjustable jetsYesYes, most jets adjust.YesMost jets adjust by turning the face; some are fixed.
Service networkYesDealer-only service, 350-plus dealers, parts easy to find.PartlyOne of the biggest brands, with a large dealer network, but service is harder far from a dealer.
American made?YesBuilt in Chandler, Arizona and Ottumwa, Iowa.YesBuilt in Fort Wayne, Indiana.
Standby power
Models with a California filing22 of 2228 of 29
Median standby238 WMedian of 22 filings191.5 WMedian of 28 filings
Median standby, 6-seat models242.5 WMedian of 8198 WMedian of 5
Lowest standby model141 W101134 WS6
Jets and pumps
Jets per model15 to 79Most jets: 98216 to 72Most jets: LSX 900
Jet pumps per model1 to 41 to 3
Warranty
Shell structure, top series10 years400 Series, 800 Series and 900 Series10 yearsMichael Phelps Legend Series and Twilight Series
Equipment, top series5 years5 years
Plumbing, top series5 years5 years
Shell structure, entry series1 year100 Series3 yearsLH Series
Company
Built inChandler, Arizona and Ottumwa, IowaFort Wayne, Indiana
Founded2017Chandler, Arizona1996Fort Wayne, Indiana
OwnerCenterbridge PartnersPrivately held
Records
BBB ratingA+Not accreditedA+Accredited
BBB complaints, 3 years2Shared company profile20
ConsumerAffairsNo review page4.1 of 51,476 reviews
U.S. safety recalls2 recallsLatest 20181 recallLatest 2019
Model against model1

No manufacturer pays us. How we make money

Common questions

Is American Whirlpool better than Master Spas?

Neither is better for everyone. American Whirlpool suits you if you want a 2-seat tub for a small space. Master Spas suits you if you want a tub that plugs into a regular outlet (5 models). Sit in both before you choose; dry is fine.

Which costs less, American Whirlpool or Master Spas?

Master Spas prices run $7,295 to $21,999 (reported prices and list prices). American Whirlpool doesn't post prices we can publish, so a dealer quotes them. Compare like with like: the lines that compete tier by tier are listed on this page.

Are American Whirlpool and Master Spas made by the same company?

No. American Whirlpool belongs to Centerbridge Partners; Master Spas is privately held.

Where are American Whirlpool and Master Spas hot tubs made?

American Whirlpool builds in Chandler, Arizona and Ottumwa, Iowa. Master Spas builds in Fort Wayne, Indiana.

Sources

11
  1. California Energy Commission appliance database (spas) cacertappliances.energy.ca.govstandby watts for American Whirlpool and Master Spas models
  2. American Whirlpool warranty 1stopspas.com400 Series, 800 Series and 900 Series warranty terms
  3. Better Business Bureau: American Whirlpool bbb.org · checked September 2026rating and complaint count
  4. CPSC recall, 2018 (American Whirlpool) cpsc.govrecall notice
  5. CPSC recall, 2003 (American Whirlpool) cpsc.govrecall notice
  6. Ownership record: American Whirlpool kirkland.comCenterbridge Partners
  7. Master Spas warranty masterspascdn.comMichael Phelps Legend Series and Twilight Series warranty terms
  8. Better Business Bureau: Master Spas bbb.org · checked September 2026rating and complaint count
  9. ConsumerAffairs: Master Spas consumeraffairs.com · checked September 2026owner rating
  10. CPSC recall, 2019 (Master Spas) cpsc.govrecall notice
  11. Ownership record: Master Spas pitchbook.comPrivately held
Get the price range On an American Whirlpool or a Master Spas