Artesian Spas · Artesian Elite
Artesian Spas Eagle Crest hot tub
Six seats. Suits a family, or friends who soak together.
- Seats: 6 seats
- Size: 7′ × 7′
- Power: 240V, 60 A
Price on requestWhat it costs
Free. Your price range, then one dealer near you.
Sit in it. 6 seats.
What it costs.
Price
Price on requestThis maker doesn't post its prices, so we don't print one. Ask, and we'll send you the price range.
To keep it hot
Standby in California’s test, at the US average 18.19¢ per kWh. Heating fresh water and using the jets add to it.
What owners say.
From owner reviews and forums across Artesian Spas tubs, not just this model.
Owners like
- Jet power and hydrotherapy effectiveness
- Long service life when the owner has a functioning dealer
- Full-foam insulation and cold-climate energy efficiency
Owners complain about
- Topside panel, main control board and display failures
- Pump failures, especially circulation pumps, within the first one to three years
- Parts backorder and discontinued parts
All themes, and complaint records
Owners like
- Jet power and hydrotherapy effectiveness. Repeated praise for strong jets, a dedicated footblaster pump, and neck and shoulder jets; several buyers chose Artesian over Jacuzzi or Hot Spring specifically on jet feel after wet tests.
- Long service life when the owner has a functioning dealer. Owners 7 to 20 years in report their tubs still working, with only wear items replaced. One Dove Canyon owner bought in 2004 and reports the original circulation pump ran roughly 15 years before replacement. Another reports 8 years with two leaks total.
- Full-foam insulation and cold-climate energy efficiency. Canadian and UK owners and buyers cite the full-foam package as the reason for choosing Artesian and report good running costs. The Hot Tub University teardown agrees full foam gives the best R-value and also braces plumbing against pump vibration.
- Standard, non-proprietary parts (Balboa controls, Waterway pumps). Both trade reviewers and owners note Artesian uses standard industry parts rather than proprietary assemblies, so motors and heater cores can be sourced generically. A forum pro advised an owner that any 220-volt, 1/4 hp motor would substitute for a discontinued circulation pump.
- Value and feature count per dollar versus premium brands. Cross-shoppers repeatedly report Artesian delivering more jets, pumps and features than Caldera, Jacuzzi or Hot Spring at the same price; one dealer-side poster warned that this usually means a trade-off somewhere.
- Made in the USA. Cited as a purchase driver by multiple buyers, including some who later became dissatisfied and named it as the reason they had chosen Artesian.
- Low-chemical mineral water care. A minority of owners single out the mineral cartridge system as making maintenance easy with no chemical smell.
- Quiet operation. Named as a positive by one 2026 Yelp reviewer and used as a sales claim; one 2019 complainant said the quietness claim did not hold up.
Owners complain about
- Topside panel, main control board and display failures. The most frequently reported single failure. Symptoms: the display goes blank, white lines run across the LCD, buttons crack or stop responding, and jets and lights cut out intermittently. Repeat replacement of the same part is common; one Elite owner reports three panel replacements.
- Pump failures, especially circulation pumps, within the first one to three years. Circulation and jet pump failures at 6 weeks, 6 months, 12 months and repeatedly after that. One Grand Bahama owner had two pumps fail within a year of a January 2020 purchase. One Piper Glen owner went through two circulation pumps, two heaters and two ozonators in 18 months.
- Parts backorder and discontinued parts. Owners report waiting 2 to 12 months for warranty parts: 2 months and then more than 4 months for two successive Grand Bahama pumps (2020 to 2021), 7 months for a Maui XL circulation pump (2023), 9 months for a third digital panel (2021), and over a year for an Elite circulation pump in Canada (2020 to 2021).
- Factory refuses direct contact: 'call your dealer'. The most consistent service complaint. Owners calling Las Vegas are told the factory deals with dealers, not consumers; several report being hung up on or told not to call back. Some report no callback at all on a spa under full warranty. A 2020 Yelp reviewer was told plainly that they do not deal with customers.
- Dealer-dependent outcomes. The clearest pattern across every kind of source: the same brand produces 5-star and 1-star outcomes largely depending on the dealer. Complaints often name the dealer, not Artesian, as the point of failure.
- Leaks at glue joints, fittings and valve bodies. Leaks reported from year 1 to past year 10, several traced to workmanship rather than wear. A Quail Ridge owner opened the cabinet and found a PVC joint that was never fully glued, with the jets and fittings intact. A 2023 owner paid about $500 out of pocket for what turned out to be a faulty fitting after the warranty ran out.
- Pillows and headrests degrading early and excluded from the warranty. Headrest foam bubbles, delaminates or disintegrates, sometimes within 6 months, shedding black particles into the water. Owners are told it is a maintenance item, or the damage is blamed on their water chemistry. Reported replacement costs are $69 per pillow (2013) and about $300 for a set (2021). The maker's own warranty documents confirm the exclusion.
- Cabinet, cover and shell-surface degradation. Cabinet panels fading, shrinking out of their aluminum channels or warping away from the tub within 2 to 3 years, even on tubs kept under a gazebo or covered patio. Covers becoming waterlogged or rotting: one owner replaced a cover at 6 years, and another bought an $1,800 replacement after the original rotted.
Artesian Spas as a company
Artesian Spas reviews and complaintsHot tub reviews by brand
How it’s built. The 8 build checks, in plain words.
The same eight checks we run on every brand, answered from Artesian Spas’ own documents. Tap one for what it means and the evidence.
Self-supporting shellDoes the shell hold itself up?Partly
Fiberglass-backed shell, but a wood frame and foam share the load.
Artesian's warranty names the fiberglass backing behind the acrylic as the structure it covers for life. The shell sits on a pressure-treated wood frame and ABS base, and Artesian credits the frame and foam with the strength rather than claiming the shell stands alone. Island and Elite are full foam; most South Seas tubs use ArcticPac insulation instead.
Applies to: All models
Clamped plumbingAre the hoses glued and clamped?Partly
Glued barb joints, no clamps on the main runs since 2019.
In October 2019 Artesian moved to Shur-Grip hose, a reinforced flex line with a PVC helix inside that glues onto a smooth barb with no clamp over it. Clamps are still used on other hose types, such as the FROG @ease plumbing. Tubs built before that change used clear tubing with clamps.
Applies to: All models built from October 2019 on
Manifold-fed jetsDoes each jet get its own line?Partly
Manifolds on Elite models; the maker doesn't say for the rest of the range.
Artesian's patent puts a discharge manifold on each seat's own pump, and Elite tubs run four or five jet pumps for four to nine seats, so one seat cannot starve another. South Seas, Garden and lower Island trims use two or three pumps, and nothing shows how those jets are fed.
Applies to: DirectFlow models (Artesian Elite, Island Elite); the rest of the range isn't verified
Standard partsCan any repair tech buy the parts?Partly
Balboa, Gecko and Waterway inside, but fitting your own voids coverage.
Independent suppliers openly sell Artesian packs, pumps, jets and filters from the usual industry brands, so no tech is locked out. The owner's manual excludes any part not purchased from Artesian and says unapproved replacements terminate the whole spa warranty. Go through the dealer until the coverage runs out.
Applies to: All models
Compression-fitted jetsAre the jet bodies held by a nut, not glue?Partly
Some jet bodies come with a nut and gasket; most aren't documented.
An independent parts seller lists Artesian's 3-inch Typhoon body with a mounting nut and gasket, and its whirlpool body with a nut. Other sizes don't say, and Artesian publishes nothing on it. Nothing shows glued bodies.
Applies to: All series
Adjustable jetsCan you turn each jet up or down?Yes
Each Elite seat gets its own pump, air and flow control.
DirectFlow gives every seat on Artesian Elite and Island Elite an air control, a pump switch and a high or low flow dial, so one person can soak quietly while the next runs a hard massage. Artesian holds the patent on it. Other lines use zone diverters plus adjustable jet faces.
Applies to: Per-seat control on Artesian Elite and Island Spas Elite (DirectFlow); other lines get zone diverters and per-jet face adjustment
Service networkCan someone near you fix it?Partly
Dealer-only service, and Artesian never publishes how many dealers exist.
Artesian sells and services through authorized dealers, and the warranty is void if anyone else does the repair. It does not transfer to a second owner. Parts are easy to buy independently, but owner reports on service are mixed, including a nine-month wait for a replacement control panel.
Applies to: All models
The full Artesian Spas build-quality report, ranked against every brand →
Also on this model
Full-foam insulationIs it foamed all the way through?Yes
Warranty
- Shell structure
- Lifetime
- Shell surface
- 7 years
- Equipment
- 5 years
- Plumbing
- 5 years
- Cabinet
- 2 years
- Labor
- 5 years
What you get.
Artesian Elite. Artesian's flagship line (formerly Platinum Elite): one jet pump per massage seat with DirectFlow controls at each seat, 316L stainless H2O PowerFlow jets, full foam and the largest water-feature and lighting package.
What stands out
Worth knowing
Similar tubs. Same size, any brand.
More like it:Tubs for 6 to 7Hot tub weightHot tub electrical requirements
The detailsAll 100 specs, the energy filing and every source
Every specification
Everything Artesian Spas publishes for the Eagle Crest. The dot after a value opens the document it came from.
Size & capacity
Jets & pumps
Electrical & heat
Build & insulation
Water care
Feature guides:InsulationCoversHeatersWi-Fi appsAudioLightingWater featuresWhich features are worth paying for
In Artesian Spas’ words
- Shell colors
- White Solid, Silver Marble (Marble), White Pearl (Luster), Smoky Mountains (Luster Swirl, upgrade), Glacier Mountain (Metallix, upgrade), Tuscan Sun (Luster Swirl, upgrade), Midnight Canyon (Luster Swirl, upgrade), Storm Clouds (Luster Swirl, upgrade)
- Audio
- Optional: (1) Premium Infinity Sound System — Bluetooth receiver, AM/FM, USB, auxiliary input, app-ready, (4) 2 in. Polk interior speakers, power subwoofer, optional 6.5 in. Polk patio speakers; (2) bba™2 Audio — fully integrated Bluetooth audio streaming, (4) 2 in. Polk interior speakers, subwoofer
Energy filing
- California’s limit for its size
- 221 W
- Typical for its size
- 192 W (the middle of 121 tubs this size)
- Water in the test
- 335 gallons
Standby is what the tub draws just holding its temperature, measured to California’s test method ↗. Your bill depends on your weather, your rate and how often you soak.
Where Artesian Spas’ documents disagree
Two of its own documents give different answers. Check these against your quote.
Ask the dealer
Artesian Spas doesn’t publish the filter area, frame material or number of filters for the Eagle Crest. Ask for them in writing.
What’s a good deal on the Eagle Crest?
We send you the price range, by call, text or email: what a great deal, a good deal and market value look like. Then we introduce you to one Artesian Spas dealer near you, who reaches out knowing what you expect to pay.
Get a price on this tub
Free. Your price range, then one dealer near you.
Get a price on this tub Free price range, then one dealer