The company file
Marquis
American-built therapy tubs with big, soft, high-volume jets rated in gallons per minute, plus MicroSilk skin-care bubbles and ConstantClean water care.
The long read: how the tubs are built, the complaint record, the warranty part by part, and the company’s history.
How it started
Three farmers started building hot tubs in a barn in Dallas, Oregon, under the name Pacific Spas. It was renamed Marquis Spas after a 1985 sale.
What Marquis is known for, and the catch
How it’s built
Eight things that decide whether it lasts. Tap any for the detail.
Self-supporting shellHand-rolled fiberglass shell that holds the water on its ownYes
Marquis backs its acrylic with multiple hand-rolled layers of vinyl-ester resin and fiberglass, a laminate built to carry the water load itself. Like most full-foam tubs it also sits in a hem-fir frame packed with spray foam, but the shell does not depend on them to keep from flexing.
What this means, and how to check it →blog.marquisspas.com ↗marquisspas.com ↗
Clamped plumbingGlued joints confirmed. Whether the barb fittings get clamps is unpublishedPartly
Marquis primes and solvent-welds its PVC lines, which is the durable way to do it. Jets and manifolds use barbed fittings with flexible hose behind the shell. Nobody has shown whether those barbs get a clamp or hold on glue alone.
What this means, and how to check it →blog.marquisspas.com ↗hydroquip.com ↗
Manifold-fed jetsEach seat gets its own valved feed. Jet-level plumbing is unpublishedPartly
Marquis splits each pump's output into seat zones with their own valves, and multi-outlet manifolds appear in its parts lists. Inside a single seat, nobody has shown the plumbing. Those jets could run off a manifold or in series off one shared loop.
What this means, and how to check it →marquisspas.com ↗marquisspas.com ↗
Standard partsBalboa controls, CMP and Waterway jets, under Marquis part numbersPartly
The circuit boards, pumps and topside panels are Balboa, and jets and internals come from Custom Molded Products and Waterway, all carrying Marquis part numbers. The Vector21 Jetpods and Crown RHK jet bodies are Marquis-only. Marquis will not sell parts direct, but at least six independent suppliers stock them.
What this means, and how to check it →easyspaparts.com ↗easyspaparts.com ↗
Compression-fitted jetsOlder jets bolt in with a nut; current jet bodies aren't documentedPartly
Parts sellers list nuts, gaskets and wall fittings for Marquis' older ISO jets. For the current Crown, Century II and Jetpod jets only the inserts are documented, and Marquis publishes nothing on the bodies. Nothing shows glued bodies.
What this means, and how to check it →hydroquip.com ↗hottuboutpost.com ↗
Adjustable jetsFaces turn on and off, and Vector21 throttles by seatYes
Turning the jet face opens or closes it, and that works across the line. Vector21 adds valves that dial a seat from zero to full pressure, while Crown uses red and blue flow-control valves. Not every jet is adjustable, which is normal.
What this means, and how to check it →marquisspas.com ↗marquisspas.com ↗
Service networkSold and serviced through independent dealers, with parts widely stockedYes
Your dealer is the service counter and handles warranty parts. Because the electronics are Balboa, a tech who has never touched a Marquis can still source a board or pump. The company moved from Oregon to Las Vegas, so ask your dealer about parts supply.
What this means, and how to check it →marquisspas.com ↗marquisspas.com ↗
American made?Built in Las Vegas, NevadaYes
Las Vegas, Nevada: Built here since 2023, sharing Artesian's plant.
What Marquis says, part by part7
Marquis doesn't describe how jets connect. Its 2026 Crown manual only warns that freezing can crack fittings and glue joints.
Marquis says Crown systems flow 240 to 480 gallons per minute through dual-speed pumps. Pipe type and joint method are not published.
Full foam standard on Crown; foam over plumbing on Vector21, Elite and Celebrity, with full foam optional on Vector21 and Elite.
Not published by the maker: frame.
Barbed, clamped or glued? What it means3
Hose slides over a ridged fitting and a clamp holds it. Easy to service, but clamps are one more thing that can loosen.
Pipe is solvent-welded into the fitting and becomes one piece. A strong seal, but a leak repair means cutting and re-gluing.
Which method this model uses, whether the joints are reachable for repair, and what the plumbing warranty covers.
What owners and watchdogs say
A BBB letter grade rates how a company handles complaints, not how happy owners are. Read it next to the complaint count and the reviews.
How complaints ended, and the reviews by star2
- 1 Resolvedthe customer accepted the company's answer
- 0 Answeredthe company replied; the customer didn't confirm it was fixed
- 0 Unresolvedthe company replied; the customer said it wasn't fixed
- 0 Unansweredthe company never replied
The company replied to 1 of 1. A complaint count means more next to how big the company is.
What owners complain about4
Owners report multi-month waits for control boards, topside panels and valves, often linking the delays to the 2021 sale and 2023 factory move.
Owner reports describe spa packs and topside displays failing at roughly 2 to 9 years, with repairs priced near replacement.
What owners praise3
Ratings on other sites & BBB details2
The warranty, part by part
Read the warranty card before you sign: what labor is covered after year one, and whether the coverage moves to a second owner.
History and ownership
Founded in 1980 in Dallas, Oregon. Changed hands 3 times. Owner today: Monomoy Capital Partners (private equity), through platform company May Manufacturing.
Who has owned it
- 1980Founded by three farmers in Dallas, Oregon.
- 1985Pacific Spas was acquired by Fox Pool Corporation and renamed Marquis Spas.
- 1999–2001Fox Pool owner Don Weir arranged a sale to employees; their stock ownership plan (ESOP) bought the company, completed in 2001.
- 2021Private equity firm Monomoy Capital Partners bought formerly employee-owned Marquis; the deal closed December 20, 2021.
- TodayMonomoy Capital Partners (private equity), through platform company May Manufacturing
Full timeline10
- 1980FoundedFounded as Pacific Spas by three farmers building hot tubs in a barn in Dallas, Oregon.
- 1985Changed handsPacific Spas was acquired by Fox Pool Corporation and renamed Marquis Spas.
- 1999–2001Changed handsFox Pool owner Don Weir arranged a sale to employees; their stock ownership plan (ESOP) bought the company, completed in 2001.
- 2021LeadershipSam Collins named president and COO; John Schrenk became CEO of Marquis and of parent company WEXCO Inc.
- 2021Changed handsPrivate equity firm Monomoy Capital Partners bought formerly employee-owned Marquis; the deal closed December 20, 2021.
- 2021FactoryAs part of the sale, the Independence, Oregon plant was sold to Fundamental Income and leased back.
- 2022LeadershipCEO John Schrenk retired in August 2022; Rick Gallagher, a former pontoon boat executive, became CEO.
- 2023FactoryProduction moved from Independence, Oregon into Artesian's Las Vegas plant in August–September 2023.
- 2024LeadershipRick Gallagher stepped down as CEO of Artesian, Marquis and Nordic; board member Bob Rowan became interim CEO.
- 2025LeadershipJosh Cowley, formerly of Latham Pool, named CEO of May Manufacturing, maker of Marquis, Artesian and Nordic.
Where it's built1
Charity and sponsorships4
The first wish, in 2000, went to a 15-year-old leukemia survivor. By December 2025, more than 1,250 children had received wishes.
In April 2022, Marquis granted its 1,000th wish, to a Seattle child with epilepsy, and donated $100 per Wish model sold that month.
Recent news3
- Dec 3, 2025Marquis marked 25 years with Make-A-Wish and more than 1,250 wishes; the release names May Manufacturing of Las Vegas as its parent.
- Jun 13, 2025May Manufacturing, which makes Marquis, Artesian, Nordic, TidalFit and Tropic Seas, named Josh Cowley CEO.
- Mar 8, 2024CEO Rick Gallagher stepped down from the Monomoy-backed Artesian, Marquis and Nordic platform; Bob Rowan, former Jacuzzi Group CEO, named interim CEO.
Good to know9
- An M&A advisor's deal page says WEXCO acquired Marquis in 1985; SpaRetailer names Fox Pool Corporation as the 1985 buyer.
- Law firm Tonkon Torp says Marquis 'became an ESOP in 2016', conflicting with SpaRetailer's 1999–2001 account.
- An undated Marquis release says the ESOP went from owning 70% to 100% of the company.
- Marquis VP Jim Johnston said the sale added 'low to mid-six figures' to longtime workers' retirement accounts.
- Marquis' warranty page still calls staff 'employee-owners', though employee ownership ended with the 2021 sale.
- Hot Tub Insider reported the Oregon plant closure meant about 115 layoffs in September 2023.
- After the move to Las Vegas, Marquis swim spas switched from polymer resin to acrylic construction.
- Marquis claims it was the first spa maker to win both top National Spa and Pool Institute awards; no years given.
- Marquis' contact page still lists Independence, Oregon; its 2026 owner's manuals list a Las Vegas address.
Ownership last checked September 2026. Who owns every hot tub brand.
What’s a good deal on a Marquis hot tub?
We send you the price range, then introduce you to one Marquis dealer near you.