Vita Spa · 500 Series

Vita Spa Prestige hot tub

Room for 5 to 6. Suits a couple or a small family.

  • Seats: 5 to 6 seats
  • Size: 6′ 11″ × 6′ 11″
  • Power: 240V
Price on requestWhat it costs

Free. Your price range, then one dealer near you.

Sit in it. 5 to 6 seats.

6′ 11″ (83″)6′ 11″ (83″)5′9″ adult
To scale, from Vita Spa’s published size, beside a 5′9″ adult.
Seating
Reflexology-Foot Massage · Shiatsu Massage Seat · Calf Massage
Lounger
Vita Spa doesn't say
Size
6′ 11″ × 6′ 11″, 38″ tall
Water
307 gallons
Weight
3,402 lb full of waterAbout 1.7 tons (853 lb empty). 71 lb per square foot: more than the 40 an ordinary deck is built for, so a deck needs a builder's check.

What it costs.

Price

Price on request

This maker doesn't post its prices, so we don't print one. Ask, and we'll send you the price range.

Price detail

To keep it hot

About $29 a month

Standby in California’s test, at the US average 18.19¢ per kWh. Heating fresh water and using the jets add to it.

Running costs by state

Wiring

A 240V circuit

An electrician’s hookup: $600 to $2,200 or more, by Jacuzzi’s planning guide.

Every set-up cost

What owners say.

From owner reviews and forums about the Prestige.

Owners like

  • More features per dollar, lower price than premium brands
  • A few satisfied long-term owners

Owners complain about

  • Insulation and running cost in cold climates
All themes, and complaint records

Owners like

  • More features per dollar, lower price than premium brands. Quotes often come in $1,000 to $1,500 below comparable Bullfrog, D1 and Hot Spring tubs while including ozone and UV, Bluetooth audio, lighting and water features, steps and a lifter. 6 threadswhatsthebest-hottub.comwhatsthebest-hottub.comwhatsthebest-hottub.com
  • A few satisfied long-term owners. A Grand review on Vitaspa.com (3 years, family of six), a Prestige owner on Hot Tub Insider ("best tub I have ever owned"), and a Canadian owner of a MAAX 480 (sister brand, same factory) who reports the tub held temperature at -38°C.vitaspa.comhottubinsider.comwhatsthebest-hottub.com

Owners complain about

  • Insulation and running cost in cold climates. The most repeated criticism. Dealers and techs say the blanket-style perimeter insulation (recycled-denim and foil batts) is less efficient than full foam and costs more to run in cold regions; one Minnesota tech says MAAX lost that market because competing tubs cost less to operate. In contrast, a Canadian MAAX 480 owner reports good performance. 7 threadswhatsthebest-hottub.comwhatsthebest-hottub.comwhatsthebest-hottub.com

Vita Spa as a company

  • 2.2 of 5 on Hot Tub Insider from 5 reviews.
  • The Better Business Bureau lists 2 complaints in three years and rates the company A+.

How it’s built. The 8 build checks, in plain words.

The same eight checks we run on every brand, answered from Vita Spa’s own documents. Tap one for what it means and the evidence.

Self-supporting shellDoes the shell hold itself up?Partly
Shell layers: an acrylic skin backed by fiberglass, self-supporting compared with propped on posts

Fiberglass-backed shell, but a wood or steel frame carries it.

Every model sits in a perimeter frame: wood on the 100 and 300 Series, steel on the 500 and 700. Vita warrants the vessel and the frame as separate parts. No foam holds the shell up either, but nothing published shows it standing on its own.

Applies to: All models: wood frame on the 100 and 300 Series, steel frame on the 500 and 700 Series

Clamped plumbingAre the hoses glued and clamped?Not published
How a hose joint goes together: glue on the ridged barb, the hose pushed on, then a stainless clamp tightened; beside it, a clamped joint (good) and a glue-only joint years later, weeping

Vita Spa doesn't publish this. Ask the dealer.

Vita never says how pipe is joined to its fittings, and no teardown photos are public. The manuals only mention hand-tight unions at the pumps and heater. These tubs are not foam-filled, so a dealer can pull a side panel and show you the joints.

Applies to: All models

Manifold-fed jetsDoes each jet get its own line?Not published
Manifold plumbing feeds each jet its own hose; daisy-chained jets share one line

Vita Spa doesn't publish this. Ask the dealer.

Larger models split their jets across two or three pumps with diverter valves, so seats run on separate zones. Nothing says whether each jet gets its own feed off a manifold or runs in series. The open plumbing bay makes this checkable in person.

Applies to: All models

Standard partsCan any repair tech buy the parts?Partly
A pump labelled with the supplier's own name and number is sold in many places; one with only a house number is sold in one place

Balboa and Gecko inside, rebadged, with proprietary jets and panels.

Electronics and pumps come from Balboa and Gecko, so boards, heaters and topsides are parts an independent tech can buy. The jets, side panels and control branding are Vita's own, there is no public parts catalog, and the warranty voids if a non-authorized tech works on it.

Applies to: All models

Compression-fitted jetsAre the jet bodies held by a nut, not glue?Partly
Three ways a jet body is held in the shell: threaded with a gasket and back nut that unscrews (good), pushed into a rubber grommet (OK), or glued in and cut out to replace (avoid)

Older jet bodies bolt in with a nut; newer ones press into a grommet.

Parts sellers list Vita jet bodies with a nut, gasket and compression ring. Newer bodies shared with American Whirlpool press into a rubber grommet with no nut. Vita doesn't say which current tubs use, and nothing shows glued bodies.

Applies to: All series

Adjustable jetsCan you turn each jet up or down?Yes
Three jet controls: turning a jet's face changes that one jet, a diverter knob moves water from one seat to another, an air control adds bubbles

Directional and rotating jets each adjust on their own.

Turn the outer ring on a directional or rotating jet to set its flow, and aim the nozzle where you want it. The Euro jet stays open because ozone feeds through it. Air controls on the lip work in groups, not per jet.

Applies to: All models; most jets adjust, but ozone, Euro and some high-flow jets are fixed

Service networkCan someone near you fix it?Partly
A dealer's technician close by drives a parts-stocked van to the house quickly; a home far from any dealer waits longer, and in winter a long wait can freeze the plumbing

Sold and serviced only through dealers; coverage isn't listed publicly.

Vita sells through pool and spa retailers, and your dealer handles delivery, install and warranty work. The locator is a contact form rather than a map, so you can't check who covers your area before handing over your details. Labor and travel can be billed on covered repairs.

Applies to: All models

American made?Built in Chandler, Arizona and Ottumwa, Iowa.Yes
Yes: built in a US plant the maker names. Partly: a US plant and one abroad, with no word on which built yours. No: built abroad, with molded parts shipped from there

Built in Chandler, Arizona and Ottumwa, Iowa.

Chandler, Arizona: Vita hot tubs built here since 2009 by MAAX Spas. Ottumwa, Iowa: Swim spa plant opened 2021; builds the Vita Spa STR line.

Applies to: All models; hot tubs and swim spas are built at different plants

Also on this model

Full-foam insulationIs it foamed all the way through?Other method
Full-foam insulation fills the cabinet; perimeter insulation lines the walls and leaves the middle open

A different method: Northern Exposure System.

Warranty

Shell structure
7 years
Shell surface
3 years
Equipment
3 years
Plumbing
3 years
Cabinet
1 year
Heater
3 years

What you get.

500 Series. Mostly two-pump tubs with named massage seats (Shiatsu, Petrissage, reflexology, calf), a steel frame, Northern Exposure insulation and the TP740 LCD topside.

Massage
52 jets on 2 jet pumpsStrong massage: 6 HP continuous in all (estimated from the peak rating)
Water care
Ozone (option) · UV-C light (option)
Extras
Phone app (option) · music (option) · 5 shell and 3 cabinet colors

What stands out

  • Steel frame with lifetime coverage. The 500 Series warranty adds a lifetime limited steel-frame warranty and 7 years on the vessel structure.
  • Full option menu. The series offers Champagne Air, a 24-hour circulation pump, CleanZone and CleanZone Ultra, and Vita Tunes audio.

Worth knowing

  • Equipment warranty only 3 years. The surface, equipment and plumbing coverage is 3 years, versus 5 years on the 700 Series.
1 more about the 500 Series
  • Sanitizing and audio are extra. CleanZone, CleanZone Ultra, the circulation pump and Vita Tunes are all listed as options, not standard.

Similar tubs. Same size, any brand.

Caldera Spas Tarino from an angle

Caldera Spas Tarino

  • 5 seatsLounger
  • 6′10″ × 6′10″
  • 120V plug-in
$11,999Maker's list price (MSRP)
The detailsAll 92 specs, the energy filing and every source

Every specification

Everything Vita Spa publishes for the Prestige. The dot after a value opens the document it came from.

Size & capacity

Seats
5-6
Seats
Reflexology-Foot Massage, Shiatsu Massage Seat, Calf Massage
Shape
Square
Length
83"
Width
83"
Height (cabinet)
38"
Dimensions as published
83" x 83" x 38"
Water (gallons)
307 gal
Water (liters)
1,162 L
Weight, empty
853 lb
Weight, filled
3,402 lb

Jets & pumps

Total jets
52
Jet systems
Reflexology-Foot Massage, Shiatsu Massage Seat, Calf Massage
Jet pumps
2

Electrical & heat

Voltage
240V
GFCI required
Yes

Build & insulation

Base pan
Perma-Shield bottom pan (one-piece ABS sealed base)
Shell material
Acrylic
Shell colors
Midnight Canyon, Silver Marble, Smokey Mountain, Storm Clouds, Tuscan Sun
Cabinet material
Excel-X high-impact composite panels (recycled)
Cabinet colors
Charcoal, Light Fog, Modern Mocha
Frame
Steel (zinc-coated / galvanized)
Built in
USA; company address in Chandler, Arizona

Water care

Ozone
CleanZone (optional)
UV
CleanZone Ultra (CleanZone II UVC, optional)

Controls & features

Topside control
TP740: tactile buttons with high-resolution LCD
App / Wi-Fi
Optional; ControlMySpa app (Balboa Water Group)
Exterior lighting
2 corner and front lights
Water features
2 × Aurora Cascade
Audio
Vita Tunes (optional)

Doesn’t have: 120V plug-in.

In Vita Spa’s words

Insulation
Northern Exposure System (non-foam, three-layer: copper IR reflector + BlueMAAX recycled-fiber panels + 3M Thinsulate wrap)
Interior lighting
Illuminated Contoured Pillow, 2 Aurora Cascade Water Features, Aurora Beverage Coaster and Illuminated Control Valves

Energy filing

Standby power
217 W, about $28.81 a month at 18.19¢ per kWh
California’s limit for its size
218 W
Typical for its size
189 W (the middle of 120 tubs this size)
Water in the test
328 gallons
Filed as
PRESTIGE, July 9, 2019

Standby is what the tub draws just holding its temperature, measured to California’s test method ↗. Your bill depends on your weather, your rate and how often you soak.

Where Vita Spa’s documents disagree

Two of its own documents give different answers. Check these against your quote.

Cabinet colors
Charcoal, Light Fog, Modern Mocha or Pecan Ridge, Resort Gray, Modern Mocha
Air injectors blower air jets
Champagne Air (10 Air Jets) or Champagne Air 14-Jet System
Water (liters)
1,162 L or 307 gallons / 1,162 liters

Ask the dealer

Vita Spa doesn’t publish the heater size, pump horsepower, filter area, cover thickness or number of filters for the Prestige. Ask for them in writing.

What’s a good deal on the Prestige?

We send you the price range, by call, text or email: what a great deal, a good deal and market value look like. Then we introduce you to one Vita Spa dealer near you, who reaches out knowing what you expect to pay.

Get a price on this tub

Free. Your price range, then one dealer near you.

Get a price on this tub Free price range, then one dealer