Marquis · Vector21 Series
Marquis V77L hot tub
Five seats, one of them a lounger you lie back in. Suits a couple or a small family.
- Seats: 5 seats
- Lounger: Lounger
- Size: 6′ 5″ × 6′ 5″
- Power: 240V, 50 A
Price on requestWhat it costs
Free. Your price range, then one dealer near you.
Sit in it. 5 seats, one lounger.
- Comfort
- 3 headrests
What it costs.
Price
Price on requestThis maker doesn't post its prices, so we don't print one. Ask, and we'll send you the price range.
To keep it hot
Standby in California’s test, at the US average 18.19¢ per kWh. Heating fresh water and using the jets add to it.
What owners say.
From owner reviews and forums across Marquis tubs, not just this model.
Owners like
- Older tubs that keep going
- Massage and seat comfort
- Well regarded by shoppers
Owners complain about
- Parts on back-order
- Control board and spa pack failures
- Topside panel failures
All themes, and complaint records
Owners like
- Older tubs that keep going. The strongest positive: Marquis tubs built in the 1990s and 2000s are repeatedly reported still running at 16 to 28 years, often with only wear-item replacement. Owners of 1997, 1998, 2005 and 2006 tubs describe shells and cabinets still in good condition.
- Massage and seat comfort. Consistent praise for the massage and seat ergonomics, with the Epic singled out over many years. Manufacturer testimonials make similar claims but are curated marketing copy.
- Well regarded by shoppers. Across shopping threads from 2007 to 2026 Marquis is routinely included in the credible mid-to-upper tier alongside Hot Spring, Sundance, Jacuzzi, Caldera, Artesian and D1, and is rarely warned against on build quality alone. Its lower public profile is noted as a reason buyers hesitate.
- Delivery and installation crews. Repeated praise for installers handling difficult placements: fence disassembly and rebuild, long carries, old-tub removal, clean sites and on-time completion.
- Helpful when you reach Marquis directly. Where owners reach Marquis corporate directly rather than through a dealer, several report fast, knowledgeable help, including a Sunday callback within the hour in July 2026 and a prompt BBB-escalated parts resolution in 2023.
- Quiet running. A small number of owners praise low noise, including the Quiet Soak jets-off mode.
Owners complain about
- Parts on back-order. Owners and dealers report multi-month back-orders and discontinued parts (control boards, topside panels, a Crown Resort dynamic flow control valve, filters). Several owners tie this to the 2021 private-equity sale and the 2023 move of acrylic manufacturing from Oregon to Nevada.
- Control board and spa pack failures. Main control board and spa pack failures, including on tubs well short of a typical 20-year life. Reported failure ages range from about 2 to 9 years. Repair is often quoted near or above the point where owners consider replacing the tub.
- Topside panel failures. Topside control panels and LCD displays failing: dead pixels, no button response, repeated replacement. Replacement Marquis topside panels are expensive, and several online shops list them as discontinued, pushing owners toward aftermarket Balboa parts.
- Warranty claims. The most consistently negative theme. Reports of unreturned emails and calls, no record of a reported issue against the serial number, claims left open for many months, one denial for leaving the tub uncovered, and capped warranty labor reimbursement that leaves the owner paying the dealer's rate difference and trip fees.
- Leaks on newer tubs. Persistent leaks on tubs still under warranty, distinct from age-related plumbing failure. Includes repeated failed repair attempts with insulation cut away to chase the leak.
- Plumbing leaks on older tubs. Owners of Marquis tubs 15 to 20+ years old report PVC and fittings reaching end of life, with technicians declining repairs because disturbing shrunken PVC causes new leaks. This looks like normal aging of a long-lived tub rather than a defect.
- Covers that wear out. Owners report covers failing in several ways: seams and zippers splitting at about three years, an internal metal reinforcing plate rusting and shedding particles into the water, foam cores waterlogging and needing repeated replacement, and mildew inside the vapor barrier. Replacement cost is also a complaint.
- MicroSilk failures. The extra-cost MicroSilk option (one owner cites nearly $2,000) failing: the pump stops producing, there is no water flow, and warranty replacement is slow.
Marquis as a company
How it’s built. The 8 build checks, in plain words.
The same eight checks we run on every brand, answered from Marquis’ own documents. Tap one for what it means and the evidence.
Self-supporting shellDoes the shell hold itself up?Yes
Hand-rolled fiberglass shell that holds the water on its own.
Marquis backs its acrylic with multiple hand-rolled layers of vinyl-ester resin and fiberglass, a laminate built to carry the water load itself. Like most full-foam tubs it also sits in a hem-fir frame packed with spray foam, but the shell does not depend on them to keep from flexing.
Applies to: All acrylic hot tubs (Crown, Vector21, Elite and Celebrity); swim spas not assessed
Clamped plumbingAre the hoses glued and clamped?Partly
Glued joints confirmed. Whether the barb fittings get clamps is unpublished.
Marquis primes and solvent-welds its PVC lines, which is the durable way to do it. Jets and manifolds use barbed fittings with flexible hose behind the shell. Nobody has shown whether those barbs get a clamp or hold on glue alone.
Applies to: All models; water lines only, air lines not assessed
Manifold-fed jetsDoes each jet get its own line?Partly
Each seat gets its own valved feed. Jet-level plumbing is unpublished.
Marquis splits each pump's output into seat zones with their own valves, and multi-outlet manifolds appear in its parts lists. Inside a single seat, nobody has shown the plumbing. Those jets could run off a manifold or in series off one shared loop.
Applies to: Zoning is best documented for Vector21 and Crown. How the jets within one seat are fed isn't known on any line
Standard partsCan any repair tech buy the parts?Partly
Balboa controls, CMP and Waterway jets, under Marquis part numbers.
The circuit boards, pumps and topside panels are Balboa, and jets and internals come from Custom Molded Products and Waterway, all carrying Marquis part numbers. The Vector21 Jetpods and Crown RHK jet bodies are Marquis-only. Marquis will not sell parts direct, but at least six independent suppliers stock them.
Applies to: All models. True for electronics, pumps and jet internals; less so for Marquis-only molded parts (Jetpods, RHK jet bodies, DuraBase)
Compression-fitted jetsAre the jet bodies held by a nut, not glue?Partly
Older jets bolt in with a nut; current jet bodies aren't documented.
Parts sellers list nuts, gaskets and wall fittings for Marquis' older ISO jets. For the current Crown, Century II and Jetpod jets only the inserts are documented, and Marquis publishes nothing on the bodies. Nothing shows glued bodies.
Applies to: All series
Adjustable jetsCan you turn each jet up or down?Yes
Faces turn on and off, and Vector21 throttles by seat.
Turning the jet face opens or closes it, and that works across the line. Vector21 adds valves that dial a seat from zero to full pressure, while Crown uses red and blue flow-control valves. Not every jet is adjustable, which is normal.
Applies to: All models, for opening and closing each jet. Vector21 adds per-seat throttling, Crown has diverter-style flow control, and Elite and Celebrity use simpler diverters or pump assignment
Service networkCan someone near you fix it?Yes
Sold and serviced through independent dealers, with parts widely stocked.
Your dealer is the service counter and handles warranty parts. Because the electronics are Balboa, a tech who has never touched a Marquis can still source a board or pump. The company moved from Oregon to Las Vegas, so ask your dealer about parts supply.
Applies to: All models, mainly North America; Marquis also distributes in the UK and Europe
American made?Built in Las Vegas, Nevada.Yes
Las Vegas, Nevada: Built here since 2023, sharing Artesian's plant.
Applies to: All models; tubs built through about 2023 came from a different factory
The full Marquis build-quality report, ranked against every brand →
Also on this model
Full-foam insulationIs it foamed all the way through?Partly
Warranty
- Shell structure
- 10 years
- Shell surface
- 5 years
- Equipment
- 3 years
- Plumbing
- 3 years
- Cabinet
- 1 year
- Heater
- 3 years
What you get.
Vector21 Series. Modern-styled line built around the V-O-L-T jet system, swappable Jetpods and V3 throttle valves at each seat group.
What stands out
Worth knowing
2 more about the Vector21 Series
- Short cabinet and ozonator coverage. The warranty covers the synthetic skirt for 1 year and the ozonator for 1 year. The structure is covered for 10 years, the surface for 5 and the equipment for 3.
- No current-year manual. The newest Vector21 owner's manual is from 2023. Crown, Elite and Celebrity have 2026 manuals.
Similar tubs. Same size, any brand.
More like it:Tubs for 4 to 5Hot tubs with a loungerHot tub weightHot tub electrical requirements
The detailsAll 96 specs, the energy filing and every source
Every specification
Everything Marquis publishes for the V77L. The dot after a value opens the document it came from.
Size & capacity
Build & insulation
Water care
Feature guides:InsulationCoversFiltersWi-Fi appsAudioLightingWater featuresWhich features are worth paying for
Doesn’t have: UV, circulation pump.
Energy filing
- California’s limit for its size
- 199 W
- Typical for its size
- 172 W (the middle of 121 tubs this size)
- Water in the test
- 275 gallons
Standby is what the tub draws just holding its temperature, measured to California’s test method ↗. Your bill depends on your weather, your rate and how often you soak.
Where Marquis’ documents disagree
Two of its own documents give different answers. Check these against your quote.
Ask the dealer
Marquis doesn’t publish the heater size, pump horsepower, cover thickness or frame material for the V77L. Ask for them in writing.
What’s a good deal on the V77L?
We send you the price range, by call, text or email: what a great deal, a good deal and market value look like. Then we introduce you to one Marquis dealer near you, who reaches out knowing what you expect to pay.
Get a price on this tub
Free. Your price range, then one dealer near you.
Get a price on this tub Free price range, then one dealer